Service Director Job at Chez Fifi, New York, NY

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  • Chez Fifi
  • New York, NY

Job Description

We All Gotta Eat!, a multi-unit, multi-concept restaurant group, with locations in NYC, Miami and soon LA, includes Michelin Star locations Sushi Noz and Noz 17 & Noz Market and Eleventh Street Pizza and soon Fooq's in Miami.

We are looking for an experienced Bar and Service Director for our newest restaurant Chez Fifi, located on E 74th Street. Chez Fifi features a French Menu with Basque influence and a craft cocktail program curated by our Head Mixologist, Yumi Nemoto.

The Bar and Service Director will be responsible for:
  • Working iwth the General Manager and Head Mixologist and in coordination with the full management team to ensure highest quality food and beverage service.
  • Guidance and training and inspirination of FOH staff to deliver exceptional service and foster a professional, hospitable environment.
  • Cultivate a clientele of regular and new and special occasion guests
  • Manage service to ensure every guest enjoys a memorable expeirence. Handle conscerns and resolve issues promptly. Make decisions regarding guest recovery.
  • Ensure POS systems, menus, guest notes & information are updated.
  • Hire, train and educate FOH staff t ensure knowledge and efficient adherence to bar recipes, proper presentations and service protocols.
  • Assist GM with scheduling and shift coverage and to accommodate business needs and adhere to labor cost goals.
  • Monitor pars and ordering of oiquor and bar supplies, achieving the best pricing.
  • Manage and oversee that the lounge and dining room remain clean and inviting and that everything is in order.
  • Update bar menus, ensuring they are accurate and updated with current offerins.
  • Assist with adjustments of seating plans and table configurations as needed.
  • Assist with the execution and management of specal events in the lounge and dining room.
  • Support routine administrative tasks and strategic initiatives and marketing efforts.
  • Collaborate with management and reservationist to confirm plans and requests and notes are updated. When uncluear, confirm guest notes & requests with the reservationist team.
  • Model hospitality, respect and prfessionalism in all interactions.
Note: These responsibilities may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Employer.

Must be available full-time with a flexible schedule.
Multi-lingual is a plus
Experience with Open Table and Toast POS a plus.

We All Gotta Eat! / Chez Fifi is an Equal Opportunity Employer

All responses will be considered as confidential.

Thank you!

Job Tags

Full time, Flexible hours, Shift work,

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