Job Description
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Join our mission to create a completely new, 100% digital bank that uses consumer feedback to truly meet customers’ best interests. Jenius Bank, a division of SMBC MANUBANK, and a member of SMBC Group, is being built by a close-knit and fun-loving team of financial services professionals and technology experts who came together for the challenge of building a full-service digital bank from scratch. We’re committed to doing it the right way for the customer and are growing rapidly. To learn more about our relationship to our parent company, visit our website.
The anticipated salary range for this role is between $92,000.00 and $140,000.00. The specific salary offered to an applicant will be based on their individual qualification, experiences, and analysis of current compensation paid in their geography and the market for similar roles at time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC MANUBANK offers a competitive portfolio of benefits to its employees.
Jenius Bank is strategically scaling up a portfolio of products and building extraordinary experiences. In 2023, we launched our first two products reaching $1 billion in deposits and over $700 million in loans, all before Jenius Bank’s first anniversary. We don’t plan to slow down, with ambitious growth plans and the capital necessary to execute a multi-year strategic plan. We have a start-up mindset paired with SMBC Group’s 400 years of history. SMBC Group has more than 150 offices and 86,000 employees worldwide in nearly 40 countries and is committed to creating new business to better serve customers in the rapidly evolving digital environment. Join us on the journey that has caught the attention of the Banking Dive, and more to reinvent banking where smarter banking translates to a richer life.
Summary The Scrum Master will lead Agile/Scrum/SAFe ceremonies, support product owners, and track risks, timelines, and dependencies. This role ensures the execution of Program Increment (PI) objectives, provides metric-driven insights, and manages external relations.
Principal Duties And Responsibilities - Drive Agile/Scrum/SAFe ceremonies with delivery team
- Support product owners by ensuring backlog refinement and readiness
- Ensure in-depth tracking of risks, timelines, and dependencies
- Execute the Program Increment (PI) objectives to support the strategy, vision, and roadmap - Ensure value is achieved by the team on behalf of end users
- Create metric-driven insights into the delivery and execution of the team using relevant team-level metrics from JIRA, Service Now, and other Agile Project Management Tools
- Provide visibility into gaps, issues, risks, and opportunities across Agile teams
- Measure teams' cycle time, throughput, and velocity
- Handle external relations, e.g., product or vendor partners or cross-functional teams
- Identify and remove team impediments, escalate where assistance is needed in removing impediments
- Manage end-to-end coordination between all impacted scrum teams
- Identify dependencies between Technology teams
- Coordinate and be accountable for the following activities:
- SIT/Interconnectivity testing
- Understanding of Infosecurity launch conditions that impact technology:
- Penetration testing, SAST, DAST, performance testing
- Cloud Infrastructure work
- Vendor Implementation Management:
- Assist vendor onboarding teams with coordination of technology due diligence
- Partner with vendors to understand their implementation process and how it maps to Jenius Agile processes
- Facilitate vendor requirements gathering with Jenius stakeholders
- Manage Technology project risks, issues/problems, and activity progress to ensure project goals, e.g., deadline, scope, and quality are achieved. Drive problem resolution and risk mitigation
- For programs, partner with Technology leadership on resource allocation and planning
- Ensure Program or Project follows IT policies and standards and Jenius Technology Project Management process and Jenius SDLC
- Partner with relevant stakeholders for technology updates on the specific program or project level reporting. This would ensure aligned updates at a Program and Project level are being shared with leadership
Position Specifications - 5+ years of experience as a Technical Project Manager, Scrum Master with emphasis on APIs and/or digital channels.
- Bachelor’s degree required.
- Servant leadership coupled with Banking and Financial Services domain knowledge
- Understanding of the APIs that support digital channels and integrations
- Understanding the dependencies from different channels and plan releases based on API backward compatibility.
- Understanding of Jira Tool, Service Now and Confluence
EOE STATEMENT SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.
CCPA DISCLOSURE Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at . Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.
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