Job Description

As our future ProCare Contract Specialist - S.Europe, you will play a crucial role in managing and growing the ProCare service contract business across the Southern Europe region. You will support and drive in-country process for service contract renewals, warranty expirations, additional coverage, and generating contract revenue. You will partner with cross-functional teams including Sales, ProCare Customer Experience, Marketing and Finance to drive profitable growth, ensure service delivery and customer satisfaction, and align local operations with global best practices. This individual contributor role requires sound judgment, business acumen, and the ability to work independently, applying both analytical skills and customer-centric thinking. **_Your role :_** + **Support selling ProCare contracts** to new and existing customers to achieve the year budget on contracts + **Proactively seek out opportunities** in coordination with the Sales and ProCare teams. + **Ensure timely renewal** of contracts. + **Manage existing installed base** to improve the contract coverage + **Prepare and present sales proposals** in partnership with Sales Team + **Coordinate with the ProCare Customer Experience team** to ensure accurate billing **.** + **Collaborate with internal teams** to improve service offerings and customer satisfaction **.** + **Provide training and support** to internal and external customers on ProCare services offering + **Attend customer meetings** independently or jointly with sales, as needed, to provide expert understanding of products and services provided + **Work in partnership with local Finance and Tenders team** on pricing for financed deals (Flex, Rentals, Consignment) and Public Tenders. **_Your profile_** + Bachelor's degree in Business Administration, Finance, Marketing, Economics, or a related field is **required** . A Master's degree is considered a **plus** .Minimum **1-2 years of experience** in a pricing, contracts, sales operations, commercial analytics, or business development role - preferably in the **medical device, healthcare, or B2B services** industry. + Demonstrated experience using **Microsoft Excel at an intermediate level** (e.g., pivot tables, VLOOKUP, data analysis). + Proficiency in at least one **CRM or ERP system** (e.g., Salesforce, SAP, Oracle). + Professional Experience and success working with people from multiple cultures and backgrounds + Fluency in **English** and **Italian** (both written and spoken) is **required** . + Proficiency in **Spanish** is a **plus** for regional collaboration. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Job Tags

Contract work, Local area, Flexible hours,

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