Part Time Customer Service and Sales Associate Job at Hertz, Hingham, MA

VHUwZXV6b2RYTGIrWWNxb2h4K2hpdmI1YlE9PQ==
  • Hertz
  • Hingham, MA

Job Description

The Part Time Sales and Service Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel and insurance replacements needs.

Wages : $16.00/hr. 

For full-time opportunities Hertz also provides world class benefits, which include:

  • Medical, Dental, and Vision Insurance.
  • Life Insurance.
  • Paid Time Off.
  • 401(k) Retirement Plan.
  • Employee Discounts.

 

Responsibility of a Sales and Service Associate includes:

  • Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
  • Convert phone shops to reservations and rentals.
  • Creating a positive customer service experience by listening to and identifying customer needs.
  • Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service.
  • Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
  • Assist customers with various post rental inquiries that involve the rental and billing process.
  • Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.

 

Skills/Experience:

  • Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
  • Have the competitive drive and confidence to succeed in a commission-based environment.
  • Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
  • Demonstrate sales, professionalism and interpersonal skills.
  • Show a high level of ownership, accountability and initiative.
  • Show proven experience of working well within a team.
  • Work flexible shifts including weekends and holidays; and work overtime as required.
  • Work outdoors during all weather conditions.
  • Stand for long periods of time.

Qualified applicants will have the following:

  • A valid driver's license with record in good standing.
  • Ability to drive and operate vehicles.
  • Fluency in English.
  • 1-2 years of customer service and sales experience.

Physical Requirements:

Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things.

Job Tags

Holiday work, Full time, Part time, Local area, Outdoor, Flexible hours, Shift work,

Similar Jobs

Waste Management

Heavy Truck Mechanic (21005427) Job at Waste Management

 ...your skills and ability, and provide opportunity for growth? Our Mechanics are trained to provide superior maintenance on both diesel equipment and, at some locations, on our growing fleet of CNG trucks. We care about our Mechanics safety and show it by demanding solid... 

Catholic Funeral & Cemetery Services

Inside Sales-Funeral/Cemetery Job at Catholic Funeral & Cemetery Services

 ...Retirement benefits Paid time off Get to know us CFCS partners with Dioceses across the U.S. in the operation of their cemeteries. We are founded in faith and provide a vibrant community for employees and families we serve. Weve been doing this for 20+ years... 

Hertz

Car Cleaner Job at Hertz

 ...you're looking for in the Utility Worker position at our Hertz Local Edition location. Bring your energy, drive, and motivation to Hertz...  ...(travel, tickets, electronics, food, fitness) Credit Union Health & Wellness benefits Tuition Reimbursement Pet Insurance... 

JPMorgan Chase & Co.

Real Estate Transaction Manager Senior Job at JPMorgan Chase & Co.

 ...Negotiate letters of intent, purchase agreements, ground and building leases, including renewals, extensions,...  ...services, including personal banking, credit cards, mortgages, auto financing...  ...here to help you manage your money with checking, savings and credit cards, combining... 

Methodist Le Bonheur Healthcare

Certified Medical Interpreter - SPANISH - Le Bonheur - Full-Time - Days Job at Methodist Le Bonheur Healthcare

 ...Memphis and the Mid-South. Provides on-site and telephone interpretation services in a Foreign Language and English for patients,...  ...Licenses and Certifications Requirements ~ Certified Medical Interpreter - National Board of Certification for Medical Interpreters...