Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities:

• Provide exceptional service to all hotel guests during their stay
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Process additional administrative, bookkeeping. and accounting procedures as required

Qualifications:

• Must be computer proficient; experience with accounting or reservation software is a bonus
• Flexible overnight hours are required
• Excellent customer service and communication skills are required
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Some college is preferred but a high school diploma or equivalent is required

About Company: The Doubletree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.

Job Tags

Flexible hours, Night shift,

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