Job Description

One of our growing manufacturing clients in Addison IL, is seeking a Customer Service Representative to join their team. This is an excellent opportunity for a detail-oriented and customer-focused individual looking to gain experience in a professional setting.

Customer Service Representative Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a professional and timely manner
• Process orders, returns, and exchanges accurately using Salesforce and SAP
• Maintain and update customer records with attention to detail
• Troubleshoot customer concerns and collaborate with internal teams to resolve issues
• Ensure customer satisfaction by providing clear and effective communication
• Support additional administrative and customer service-related tasks as needed

Customer Service Representative Requirements:

• 0-2 years of customer service experience (entry-level candidates encouraged to apply)
• Familiarity with Salesforce and SAP (preferred, but training can be provided)
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Ability to work effectively in a fast-paced environment
• Associates degree required and Bachelors degree preferred 

Customer Service Representative Benefits:

• Opportunities for growth
• Hands-on training with industry-leading software
• A supportive and team-oriented work environment
• Fully paid health benefits! 

If you are looking to start your career in customer service with a stable and growing company, we encourage you to apply today.

Thank you,

Ashly Wheatland 
Project Manager
LaSalle Network 

Job Tags

Permanent employment,

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